Monday 22 March 2010

Forgiveness in business

It may sound little odd... We don't normally think about forgiveness in business.  For many, revenge and retribution are much more common reactions to feeling wronged, betrayed or disappointed at work.

But there are an increasingly number of people who are searching for more empathic, humane businesses, that are built around values and principles, and doing business differently.

In business, as in life, there are constant ups and downs.  That is not in question.  What is in question, is how  we respond to these triumphs and upsets.  In the moment that we act, are we choosing what value we will live from or are we blindly striking back, reacting rather than responding?

Bringing forgiveness into business acknowledges that we are not perfect.  No one is.  Indeed, the search for perfection may even be counter-productive because it rules out risk-taking and collaboration, two of the most fundamental elements of business success.


Forgiveness in business allows us to step out from behind the masks so many of us feel obliged to wear at work, and encourages to step into our 'Best Selves', to be open, honest and authentic. Although this can be daunting, the outcome is worth it. 

Forgiveness allows us recognise mistakes and misjudgments in a non-threatening way.  But more important than that, forgiveness allows us to create anew.  It frees up the time and energy that would be wasted by resentment and allows us to move forward positively, with fresh eyes and increased honesty.

We would value your stories about forgiveness in business to inspire others.  Email us here.

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